Feature Updates

Big News: Introducing Client Outreach πŸš€πŸ“£

Big News: Introducing Client Outreach πŸš€πŸ“£
Hey photo friends! πŸ‘‹

This is a big one.

We’re excited to introduce Client Outreach β€” a brand-new tool that lets you reach your customers directly with one-off texts and emails, completely separate from your normal event marketing.

Whether you’re following up after an event, promoting future bookings, or nudging people who missed check-in… this gives you a simple, flexible way to stay connected.

Let’s break it down πŸ‘‡

πŸ“£ What is Client Outreach?

Client Outreach lets you:

πŸ“© Send one-off emails and texts

πŸ‘₯ Build contact lists from:

  • Existing events
  • Uploaded spreadsheets
  • Or both combined

🎯 Filter contacts based on:

  • Contacts with matched images
  • Contacts without matched images
  • Or everyone

This is not automated campaign messaging β€” it’s intentional, targeted outreach when you need it.

πŸ‘₯ Build Your Audience, Your Way

When creating an outreach list, you’ve got flexibility:

  • Pull contacts from one event, multiple events, or none
  • Upload your own spreadsheet of contacts
  • Combine both sources into one list

And when using events, you can choose:

  • Only people with images
  • Only people without images
  • Or everyone

That opens the door to some really useful workflows (more on that below πŸ‘€).

πŸ’¬ SMS Outreach (Simple & Familiar)

Sending texts is designed to feel easy and familiar.

🧾 Uses a FreePics-style editor + preview

✍️ Write your message and send to your list

πŸ”— Include links (galleries, check-in, etc.)

πŸ’΅ Pricing:

$0.01 per segment, per text

A segment is roughly:

  • ~140 characters (standard text)
  • ~65 characters (if using emojis)

Longer messages may use multiple segments (typically 2–4).

πŸ“§ Email Outreach (Powered by Candy πŸ€–)

This is where things get really fun.

Instead of building emails manually…

πŸ‘‰ You just describe what you want, and Candy builds the email for you.

✨ How it works:

Tell Candy things like:

  • What the email should say
  • What tone you want (fun, professional, urgent, etc.)
  • What your call-to-action button should say
  • Where that button should link

Candy will:

✍️ Write the email

🎨 Design the layout

🧠 Generate a subject line

🏷️ Pull in your business info automatically

No HTML. No formatting headaches. Just describe it.

🧠 Even Smarter with Events

Every outreach must be tied to an event (for billing/history), but that unlocks some extra power:

If your outreach is related to that event, Candy can pull in things like:

πŸ”— Check-in links

πŸ–ΌοΈ Cover photos

πŸ–ΌοΈ Gallery links

And more!

πŸ‘‰ You can still override this and use your own URLs β€” Candy will follow your instructions.

πŸ“¬ Sending Details

Emails are sent from:
your-business-name@quic.pics

Your business name is prominently shown in the inbox

You can edit the subject line Candy generates before sending

πŸ’΅ Email Pricing

$0.01 per 10 emails (rounded up)

Examples:

  • 10 emails = $0.01
  • 11–19 emails = $0.02
πŸ–ΌοΈ Bonus Tip: Include Images in Emails

If you have direct image URLs, you can give them to Candy and ask her to include them in the email.

Not sure how to get those? Google is your friend on this one πŸ˜„

πŸ“Š Track Performance

Just like order receipts, you can see:

πŸ‘€ Opens

πŸ–±οΈ Clicks

❌ Bounces

So you know what’s working.

πŸ’‘ Real-World Use Cases

Here are just a few ideas:

πŸ“Έ Catch Missed Check-Ins

Send a Selfie Check-In link after an event using a roster from a school or organizer.

πŸ“… Promote Future Events

Reach past customers and say:
β€œHey, we’re photographing again next week!”

🏈 Action Sports Galleries

Send All Images Gallery links when using Jersey Jotter (where face matching isn’t ideal).

πŸ§‘β€πŸ€β€πŸ§‘ New Group Photos Added

Let people know:
β€œYour group photos are now live!”

πŸ“ Post-Event Surveys

Send feedback forms to improve your next event.

πŸ”” Picture Day Reminders

Get ahead of the event with reminders to increase participation.

And that’s just scratching the surface.

🎯 Simple, Flexible, Powerful

Client Outreach is designed to be:

βœ… Easy to use

🎯 Highly targeted

πŸ”„ Flexible for different workflows

πŸ’΅ Cost-effective

You’re in control of when, who, and what you send.

This is one of those tools that grows with you β€” whether you’re running small events or large-scale operations.

We can’t wait to see how you use it! πŸ‘€

More soon,‍

Candy 🍬